6sxi Privacy Policy

1. Introduction and Scope

6sxi ("we", "us", or "the platform") is a safe and reliable online entertainment service. We place the highest importance on our users' privacy. This privacy policy explains what kinds of information we collect when you use 6sxi's website, app, or any other digital service, why we collect it, and how that information is managed.

This policy applies to all registered members and visitors on the platform. Use of our service by anyone under the age of 18 is strictly prohibited; in fact, our service is intended only for those aged 21 and above.

2. What Information We Collect

2.1 Information You Provide

We may collect the following information for account creation, verification, and service operation:

• Full name and date of birth
• Email address
• Bangladeshi National ID (NID) or passport details (for identity verification)
• Mobile banking account information (bKash, Nagad, Rocket) — for transaction processing only
• Bank account information (for bank transfers)
• Any information provided through support tickets or other means of contact

2.2 Automatically Collected Information

When you use the platform, some information is collected automatically:

• IP address and device identifier information
• Browser type and operating system
• Time spent on the platform and usage patterns
• Gaming activity and betting history
• Login time, location data (for fraud prevention purposes only)
• Information collected through cookies and similar tracking technologies

3. Purposes for Using Your Information

6sxi uses your personal information for the following legitimate purposes:

1. Account management: Ensuring registration, login, and account security.
2. Identity verification: Carrying out the KYC process to prevent fraud and money laundering.
3. Financial transactions: Securely processing deposits and withdrawals.
4. Customer support: Providing 24/7 live chat support in Bengali and email assistance.
5. Platform improvement: Analysing user experience and improving service quality.
6. Security: Preventing cyber attacks, fraudulent activity, and unauthorised access.
7. Notifications: Sending important account or service-related updates (subject to your consent).
8. Legal compliance: Following applicable laws and regulations.

4. Data Storage and Security

6sxi uses industry-standard SSL encryption technology to keep your information secure. Our servers and databases operate in a secure environment and undergo regular security checks.

4.1 Retention Period

Your personal information is retained for as long as your account is active or as needed to provide the service. Even after an account is closed, certain information may be kept for a defined period for legal obligations, financial record-keeping, and dispute resolution purposes.

4.2 Security Measures

• 256-bit SSL encryption for data transmission
• Sensitive data (passwords, payment data) stored in encrypted form
• Limited staff access — only authorised personnel can view information
• Regular security audits and vulnerability testing
• Two-factor authentication (2FA) option

5. Sharing Information with Third Parties

6sxi does not sell, rent, or commercially transfer your personal information. However, limited information may be shared in the following cases for service operation:

• Payment processors: The relevant payment gateways that process bKash, Nagad, Rocket, and bank transfers.
• Identity verification services: Authorised third parties that assist in carrying out KYC.
• Technology infrastructure: Trusted partners providing cloud hosting and server services.
• Legal authorities: Courts or government authorities under a lawful order within the scope of applicable law in Bangladesh.

All third parties are contractually bound to follow our privacy standards and may not use the information they receive for any other purpose.

6. Cookie Policy

6sxi uses cookies and similar tracking technologies to improve your browsing experience.

6.1 Types of Cookies

• Essential cookies: Necessary for managing login sessions and security.
• Functional cookies: To remember your language preference, theme settings, and other preferences.
• Analytical cookies: For analysing platform usage and improving the service.

You can control or delete cookies from your browser settings. However, disabling certain essential cookies may limit the platform's functionality.

7. Your Rights

You have the following rights regarding your personal information:

• Right of access: You may request to know what information we hold about you.
• Right to correction: Contact support to update any inaccurate or incomplete information.
• Right to deletion: Under certain conditions you may request that your information be deleted. However, this may not be fully possible where legal obligations apply.
• Right to object: In certain cases you may object to the processing of your information.
• Data portability: You may request to receive your information in a structured format.
• Withdrawal of marketing notifications: You may opt out of marketing emails or notifications at any time.

To exercise any of these rights, contact our support team via 24/7 live chat or send us an email.

8. Protection of Children and Minors

6sxi is fully committed to protecting children and minors. Our service is intended only for those aged 21 and above. We do not knowingly collect personal information from any child or minor.

If it comes to our attention that a minor has created an account, we will immediately close that account and delete the associated information. Parents who wish to raise any concern about their child's information may contact support.

9. International Data Transfers

Your information may be processed or stored on servers located outside Bangladesh. In such cases we ensure that the relevant country or organisation maintains adequate standards for protecting your information and applies safeguards consistent with this privacy policy.

10. Third-Party Links and Services

As part of 6sxi's service, you may interact with payment gateways or game providers (such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe). These third parties have their own privacy policies, and 6sxi is not responsible for how your information is handled on their platforms. We recommend reading the privacy policy of any third-party service before using it.

11. Policy Changes and Updates

6sxi may update this privacy policy from time to time. If any significant changes are made, we will notify you by email or through a notice on the platform. The date of each update will be shown at the top of this page as "Last Updated".

If you continue using the platform after a change, you will be considered to have consented to the updated policy. We therefore recommend checking this page regularly.

12. Contact and Complaint Resolution

For any questions, requests, or complaints regarding your privacy, please contact us. Our data protection team will resolve your matter as quickly as possible.